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Questionnaire Survey


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Questionnaire Survey
Dear Prospective Client,
We are very pleased that you are considering our Hospital for your health care needs. We hope that your visit with us will be as comfortable as possible and that you will receive the utmost quality of health care that we at the Yuli Veterans Hospital are committed to provide.




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Questionnaire Survey

I. Marks of clinics in outpatient building.
1. The name of the Hospital was translated and marked correctly.
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2. Each clinic had has its own English translation.
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3. The floor maps and facilities of the outpatient building were clear and intact to guide direction.
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4. The traffic signs and road mark to outpatient building was clear.
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5. The name tags of the professionals and staff were recognizable.
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II. Information bilingualized.
1. The amount information of the doctors at the Hospital was sufficient.
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2. The invoices and receipts were easy to understand.
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III. Guidance, service, and consultation bilingualized.
1. The staff should offer English service and consultation.
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2. The services of information desk were translated in English precisely.
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3. The instructions of taking medications were clearly explained in English.
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4. The scheduled registration of outpatient clinics was correctly written in English.
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5. The running light provided English information.
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V. Individual data.
1. Gender:
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years old
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3. Academic level of achievement.
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4. Nationality:
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6. Who fills in Who is filling out this form?
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Last Update: 2008-12-25

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Address: No.91, Xinxing St.,Yuli Town, Hualian County 98142, Taiwan (R.O.C.)
TEL: (03) 888-3141*FAX: (03) 888-6970*E-mail: itd@vhyl.gov.tw
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